osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Is there any solution to get rid the User Lookup in Staff Panel when we click New Ticket will direct to .. tickets.php?a=open&uid=2 ?
I search and modified file as below:-
My plan is to direct from tickets.php to ticket.php?a=open&uid=2? without need to add user and don't want popup.