osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Integrate osticket to AD for login.
we are using osticket for our helpdesk , it working fine , but we need to address some security issues .
1) I need to integrate osticket with AD , so that users can login with their AD credentials . I saw a plugin for AD integration but for tht i need to create users in osticket and it only validates password . i have 400 users in AD whick makes the task tedicious .
2) Need the users/groups should have access to only their tickets , not of other tickets.
3) While viewing the ticket status , it needs to be authenticated against a password instead of ticket number and email .
I have not found a solutions for the above issues , let me know if anyone has solutions for this .