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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Upgrade Error

The last two upgraded I get this error when I run 

any suggestions?
Parse error
: syntax error, unexpected T_FUNCTION in /home/supportticketsthemezzcom/ on line 1916


  • Please help us to help you reading and following the posting guidelines in this thread: Please read before requesting assistance.

    My first guess however would be to ask what version of PHP your running.  osTicket 1.8.x requires PHP 5.3+.
  • To be more specific

    I was running 1.72 successfully in

    I saved ost-config.php locally

    I renamed to

    I uploaded  

    I placed ost-config.php back on the server in

    I loaded    and get above error

    I run and get above error

    Any suggestions?

    thank you

  • And your PHP version?
  • Running 5.2 
    I will upgrade

  • Upgraded to PHP 5.4 and .... 

    ALL WORKS WELL !!!!!!!!!

    ****THANK YOU SO MUCH***********

  • You're very welcome.  I'm going to close this thread since your resolved.  Feel free to post again should you encounter any further difficulties.
This discussion has been closed.