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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

pls help! Attachments in db!!!

edited February 2014 in General Discussions

I am new to using osTicket and was looking around the attachments part... for some really strange reason attachments are being saved in the db in 1.8 but were being saved in a folder in older versions... so what i want to know is if anyone has successfully managed to make 1.8 save attachments in a folder somehow, if so please share how?

I feel by saving them in the db is a serious flaw which will slow down any db eventually in the long run...

thanks for the help!


  • Attachments were moved into the database in 1.7. 

    That being said there is a plugin that will allow you to store them in the file system once 1.8.1 is released.
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