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Custom lists and forms with multiple selections osticket 1.8
I modified osticket v1.6 to be able to do the following. I wondered if it is possible to do this, without modification of the code, in 1.8.
I would like to be able to:
1. Configure the ticket form so that multiple selections may be made from custom lists and all of these selections to be required
2. Define a custom list where the values are taken from a table in another database. We have around 150 customers and I want a customer field on the ticket form where users may select values from the customer names stored in another database.