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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

URL for topic

Is there a way to push someone to a certain topic by way of URL. For example http://myssupport.com/open.php?topicid=1

The above url would automatically select the topic with ID# 1 and not allow the user to change it. I want to provide a URL to users who will only be entering one single type of support request that way they will always be forced to use the custom fields layout for the topic. For example they couldnt choose to use my "General" topic and get around the custom fields I have set.

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