During the last versions Jens Eberle offered a german version of osTicket.I think this is one of the reasons, osTicket get a lot of fans also in germany.But ...most of the german fans do not spaek or understand english.We try to fix this problem by setting up a german comunity for osTicket.This community has also multilanguage capabilities.We are hope to work very close together with the original site of osTicket in the futureand like to welcome all german fans to the new community.Kindest Regards,Mikewww.osticket-community.de