osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Multiple Reply Separator Tags // OR // Remove Email addresses from Email Body
I'm looking to completely anonymise osTicket emails, so we have no visibility of the email addresses from the GUI.
I've managed to yoink out all of the osTicket fields which display the email/name/any identifying features, however...
I want to get rid of anything that looks like an email address in the body of the incoming email. For example, replied to headers:
Message text here lalalalalalalaa...
Time: 01-01-1970 00:00:00
How would I go about modifying the script so it gets rid of the *@*.* parts of the email?
Or, alternatively, strip out anything after ----Original Message---- or multiple variations of the Reply Separator Tag that it already strips out from Incoming emails?
Does anyone have a script which allows for multiple Reply Separator Tags?
I'll love you forever if you can find a solution to my headache!
p.s. This is a fantastic bit of software. We use it for running a charity and it has saved us no end of effort. You guys are fantastic!