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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Error mass delete/close/overdue

Hi, Im using new v1.8.01. Just installed, can not mass delete/overdue/close ticketes. Get this error Unknown or unsupported action - get technical help I have tried several PC and browsers. I have sought help everywhere on the web, can not find a solution. i use admin-user. I have tried delete one by one by opening the ticket, nothing happens.


  • is current please upgrade. 

    Please ensure that your user has Delete permissions at: Admin panel -> Staff -> Groups -> your accoutns group -> Can Delete Tickets

    You have not really provided us with enough information to actually be abel to assist you.  Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.
  • Thanks for relpy! I have writen that i use admin-user. I have only one user, and have tried make new group, and users group without success. I tried now make new user with new group, now i cant even delete either the new user og group. Get same error "get technical help".
  • The problem is solved! Updated to
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