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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Advanced search requires Priority?

Maybe I'm missing something here, but running and the Advanced ticket search requires you to select a Priority level.  Our users have a hard time having to run 4 searches, one for each priority level, to find closed tickets.

I tested adding a blank Priority to the sql table, but that didn't work.  Found zero tickets selecting blank.  I suppose the id number is used instead of the value.


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