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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

"Due date must be in the future"

When I try and set a due date that is only a few hours away, the system mistakenly thinks that I'm setting a due date in the past.

For example, in my timezone we are 15 minutes before 16:00.

I'm trying to set a ticket's due date as today at 19:00, and I receive the message "Due date must be in the future".

I know my timezone information is set correctly, as it even tells me "Time is based on your time zone (GMT -8.0)"

Any thoughts?


  • Hi, i had this issue and my solution was fix the timezone of my server.

    check your server timezone.
  • Thanks for taking the time to post this suggestion, cenceros. I'll look into that.
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