osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Knowledge Base Segregation?
Multiple departments will be using our osTicket installation. IT for helpdesk, Facilities for maintenance requests and our Lending department for whatever they need it for. We do not want our Internal IT KB available for the other departments, and I don't see a way to limit access based on department membership. Am I not looking in the correct spot, or is this not possible?