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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

retrieve custom field value from database

when I add new custom field in the ticket form (phone number) for example
How I retrieve it from data base ?!
I know that it is in form_entry_values
But I can't find in this table id of the ticket that this value for the field is in

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