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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Problems with Admin panel access password...

Can anybody help me with the problem I'm facing? I have installed osTicket on my server twice and have the same problem. I have installed through SimpleScript automatically and when I change the system original password for admin user and I logout I cannot login again. There's always the same error saying that the login is invalid. I have already tried the option of receiving a link to change password on my registered email but the link takes me to the login.php again and force me to try to login what I've done unsucessfully. Please help me. Cheers!

Comments

  • You haven't really provided us with much information about your configuration, or the version that your using. Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.
  • Same problem I can't login into the admin panel after installing. 

    Keep getting Authentication required Screen.

    pwreset doesn't help either. I get a mail with a link that then asks me to reenter the username or email address and when I do that I get back to the same Authentication required screen.

    PHP Version 5.3.28


  • @aegdawson
    You haven't really provided us with much information about your configuration, or the version that your using. Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.
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