Tell the manager 'No.' :)Seriously though, there is no "on close trigger" currently, and there is no subscription to tickets as of now either. They could be added as a collaborator if you are running 1.8.1+ but since you posted in the 1.6 forums I find that unlikely. Also even 1.8.1 does not have an on close send an email to a manager option. You would have to edit the source files to implement this sort of thing.You do realize that 1.6 is no longer being actively supported right?