Hi,first of all love OSTicket - great for use - may donate when alls done :)having a 4am mind melt im setting up a new website from scratch - http://m2k-mcd.co.uk/index2.htmlas you can see i have a menu bar at the top. However when i click support this obviously vanishes. how can i edit coding on OST to keep this running - sorry should know this but you know how it gets when mind clays :(also when a new ticket is created, is there a way in the thank you message for it to show the ticket id then, or is it only generated after emails sent?Many thanks :)