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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

ticket signature never show

ticket signature never show even if i check Personal or Dep signature. Of course Signatures are not empty.

I'am on osticket 1.8.1

Is there a special setting for that i don't see ?



  • To be clear you mean that signatures don't show in the emails that are sent to clients?
    (Because by design they do not show in the ticket threads.)
  • >>Because by design they do not show in the ticket threads.
    So why is there a signature choice in the ticket response ?


  • Ok i think i understand, It's for populate %{signature} in the email notification !

    Thanks for your help.

  • Correct. :)
This discussion has been closed.