osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Hello there.....i have 3 problems that i want to ask you.
1: what is the diference between " groups" and "team" ?? because i dont see any diference.....i have to add same person first time to groups...and then second time to team....or ??? can someone explain me plz ...
2: if i will use this osticket in my company and i want them to host the service for me is it posible ? and for what price ?...or is it better to install osticket here on a local machine and make it server ?
3: after i finish a task that someone give it to me.....how i close the ticket to make it as finish ??
ps. my first post...hope to post it in the right place :)