So, I found a work around. In the postReply function I adjusted the code from: /* email the user?? - if disabled - the bail out */ //if(!$alert) return $response;To: /* Charles Bastian - 2014.03.25 email collaborators if they are set, even if user is not */ if($alert){// return $response;----I also commented out the following in the /scp/js/ticket.js file:
$(document).on('change', 'form#reply select#emailreply', function(e) { var $cc = $('form#reply tbody#cc_sec'); if($(this).val() == 0) $cc.hide(); else $cc.show(); });Now I can email the original, the collaborators, or both...Hope that helps others...--Charles