osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Hi to all,
is the first time for me on the forum, but I hope I'll use osTicket for a long time.
I've a serious problem with the migration of ost to a new server.
I've developed a new web site for my custonmers, so in the old web site the old webdesigner installed OST so he told me that is very easy transfer OST from the old server to my server, he told, you must copy the OST dir in to your home dir.
Perhaps he is too optimistic or clever :)
Infact my server have all requirements like MSQLi an php libraries, and I've installed regulary a copy of OTS 1.7.7.
So now I need recover the old instalation of OTS with all customization but I am doubtful about how to proceed.
can someone give me directions?
Many thanks in advance for your help.