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Auto assigning ticket to a team using email piping
I'm running v 220.127.116.11 and only use email piping to generate tickets. I don't use the support center. The setup has multiple departments, and each of them has a separate email address through which tickets come. How can I create a filter which automatically assigns tickets to a team (or department) depending on which email address the email was originally sent to?
For example: Departments - A, B, C get emails from email@example.com, firstname.lastname@example.org and email@example.com. I want all tickets that came through firstname.lastname@example.org to be automatically assigned to department A (or team A. I will create teams if necessary).