osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I've only been able to find 1 post about this and there wasn't much discussion in it.
We want to use osTicket as a sales ticket system rather than a support ticket system. So emails will come in / web forms submitted, but we want the tickets to be given to the next sales person in line; rather than having it be a free for all fight over the best commissioned sale.
is a Round Robin system a possibility? is it on your road map? We've seen that other ticket systems have this feature, just wondering if there could be further discussion about it here.