Hi Folks,In the previous version of osTicket, I managed to edit include/client/open.inc.php to set the form field values from custom session values of mine.In the newer version, there is no nice html form code to massage.I wondered how to go about setting the default (e.g. if not logged in) values of the new ticket fields "Full Name", "Email Address" and "Phone Number" to my own PHP variables please?Thanks for your time and assistance.Regards,Tim