osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Exchange 2007 IMAP Polling
I am trying to poll emails from an exchange server on our local network. The OSTicket installation is on a virtualized centOS installation, seperate from the dedicated exchange machine on our server. Can I use the standardized cron job specified on the manual (cron log shows no errors, but tickets aren't being created.)? Or should I use the RCRON file since they are on different machines. I wasn't sure what was considered 'remote', since both machines are on the same network.