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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Response Time always 0.0

Hi,

Im new to this, and I wonder why my Response Time always is 0,0? And what is the Response Time for?

I've found this http://www.sudobash.net/ostickets-reports/. Is this compatible with the latest version of osTicket?

Comments

  • I believe that response time is in hours. I routinely see 0.1 and 0.3s.

    You would have to ask ScottRo at Sudobash if he has updated it for 1.8.1.2, however I do not think that he has yet.
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