osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Extract Attachments to folder from Database
I am using OS Ticket for a small internal Helpdesk and have decided recently to use for another function.
- We need to review certain log files.
- I am emailing them from servers
- A ticket is created.
- We review the log , close the ticket with message reviewed.
However - I have searched forums and cant seem to find out how we can extract the logs in their current format to a Folder on server. I have a need to call on the files again .
Any ideas apreciated. Will stay searching and post soln here if exists.