Hi,Just new with OsTicket and noticed that if the support messages are composed of URL's they are generated as a textlink with a modified URL format which triggers a security script called CrawlProtect installed in my server.For example, wrote in a support message, "http://allianceinmotion.com" but when generated by OsTicket its a textlink forwarded to "http://aimglobalproducts.com/osticket/scp/l.php?url=http%3A%2F%2Fwww.allianceinmotion.com&auth=5e3fe081ee560a7bc9c7b2c34f694c1f" So if a customer clicks this link he will be blocked by CrawlProtect (Please click to see blockage).Is there a way to change this setting somewhere in OsTicket so it wont alter the URL format?