HiI've been having trouble installing osTicket too. I can't even get to the set up stage (I have done so before), and have a working version elsewhere.I've copied all the files in the upload "folder" to the web server as in the instructions at http://osticket.com/wiki/Installation but when I try to load the directory in the browser I just get a blank screen, no set up screen at all. I've tried 1.8.1.2, 1.8 and 1.7.7Any ideas?Thanks