My installation of v1.8.2 is now fully functional, including the email pipe.I want to pass on info that may be useful to others.Because my server defaults to php5.2 a) I had to enable php5.3 in the osTicket installation root folder and b) the hashbang in the email pipe script pipe.php had to include php5.3, otherwise it defaults to php5.2.Here is the pipe.php change...from: #!/usr/bin/php -qto: #!/opt/php53/bin/php -qWithout changing the hashbang I was getting the following error:Parse error: syntax error, unexpected T_STATIC in
/hsphere/local/home/aurat14/osticket.aurahosting.eu/include/class.plugin.php
on line 110