osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Editing Ticket Information/ Issue Summary
This is my first post here so be nice please :)-.I have edited /include/client/open.inc.php and fixed a few things I needed but am not sure what or how to do the next step. So here we go!
1.) Issue Summary: I believe this is required and not able to be removed from osticket. Is it possible editing the actual name this uses. For example: "Ticket Information" (Issue Summary, Issue Details). Instead of " Issue Summary", could I change the verbiage to something like, "explanations", "summary", "Please explain your request" or something else etc...
2.) And if it is editable, is this possible to have it change/be different throughout each of my "Ticket Issues" or forms?