@[deleted]Weird. In my test environment I'm using this command php /opt/bitnami/apache2/htdocs/osticket-1912/setup/cli/manage.php file -h and getting this output:CLI file manager for osTicketUsage: /opt/bitnami/apache2/htdocs/osticket-1912/setup/cli/manage.php file action Options: -b BK, --backend=BK Search by file backend. See `backends` action for a list of available backends -f FILE, --file=FILE Filename used for import and export -F id, --file-id=id Search by file id -h, --help Display this help message -L count, --limit=count Limit search results to this count -Z SIZE, --max-size=SIZE Search for files smaller than this. k, M, G are welcome -z SIZE, --min-size=SIZE Search for files larger than this. k, M, G are welcome -N name, --name=name Search by file name (subsring match) -S STATUS, --status=STATUS Search on ticket state (`open` or `closed`) -T id, --ticket=id Search by internal ticket id -m BK, --to=BK Target backend for migration. See `backends` action for a list of available backends -v, --verbose Be more verboseArguments:action Action to be performed list - List files matching criteria export - Export files from the system import - Load files exported via `export` zip - Create a zip file of the matching files dump - Dump file content to stdout load - Load file contents from stdin migrate - Migrate a file to another backend backends - List configured storage backends expunge - Remove matching files from the systemDo you really run it from the command line?