Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Additional Email Notification

Good Afternoon,

I have a help topic of that I wish to work slightly differently from the norm.
When a ticket is opened usually the customer gets an email with a link as does the department that the ticket is for.

I want to have a third email that sends to a static address each time a ticket is logged under this topic, is this possible? If so, how?



Sign In or Register to comment.