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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

User assigning to particular users only

Hi,

The tickets assigned to somebody are not visible, e.g. I created a ticket through user1 id – Ticket no 0000  and assigned it to user2
this ticket only show to only user2 not another users.
please provide steps If you have how to fix issue.


Thanks
Sushant

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