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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

auto-open new ticket by email.

Hello guys, i cannot figure out how to set up the auto ticket open by email reply. i'm running the osTicket into a webspace i have no acces to the command line to add the crone action. looking here and there in this board i couldnt find it. can u link me a guide to follow working please? 



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