osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[1.9 RC] Client AD Access
Ok, So loving that this is finally a feature (and was the one thing I was waiting for before we migrate from OTRS), and I am running this on a test install that has been upgraded from 1.8.2 however I can't seem to login as a client using AD credentials, the ldap plugin is setup correctly as it works fine for my staff account, and the tickbox to enable ldap for client access is also ticked and I have tried various username formats (username, domain\username and UPN), but none seem to work.
What's the correct procedure for getting this working beyond putting in correct LDAP details and ticking the box to enable ldap for client logins too?