Hi All, I have spent some time looking through the forum for this subject but did not see it. My installation is:osticket v8.1.1.2Apache/2.2.15(CentOS)PHP 5.33MySQL 5.1.69PHP Extentions: gdlib, imap, xml, json, gettextDuring my testing, when I open a new ticket I do receive an email notification (as expected) that there was a ticket created from USER . I also receive notification emails (as expected) when I update a ticket. While I can see the subject in the header, the body of these emails are completely blank in my Outlook client. Any ideas would be helpful. Thank you.