I've made an edit to add Dept. I did not remove any column. My edits are in 1.8.1.2. Please verify your code before simply copy/paste. I took clues from other posts, sorry I do not remember who to give some credit to.Additions are in yellow, file is "tickets.inc.php".PART 1:Around line 356: if($showassigned ) { //Closed by if(!strcasecmp($status,'closed')) { ?> <th width="150"> <a <?php echo $staff_sort; ?> href="tickets.php?sort=staff&order=<?php echo $negorder; ?><?php echo $qstr; ?>" title="Sort By Closing Staff Name <?php echo $negorder; ?>">Closed By</a></th> <?php } else { //assigned to ?> <th width="120"> <?php // 20140422: was 150 shortened to 120. ?> <a <?php echo $assignee_sort; ?> href="tickets.php?sort=assignee&order=<?php echo $negorder; ?><?php echo $qstr; ?>" title="Sort By Assignee <?php echo $negorder;?>">Assigned To</a></th> <?php // ---20140422: Add dept to open ticket list: ?> <th width="100"> <a <?php echo $dept_sort; ?> href="tickets.php?sort=dept&order=<?php echo $negorder;?><?php echo $qstr; ?>" title="Sort By Department <?php echo $negorder; ?>">Department</a></th> <?php // <<<---END 20140422. ?> <?php }