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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

[1.9 RC] Post a reply on a ticket, asks you to Leave the Page or Stay.

Leaving the page posts changes and remains on the page.
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  • unable to replicate.
    browser and version?
    Have you tried other browsers?

    Please help us to help you by reading and following this thread: Please read before requesting assistance.  Thank you.
  • Seems to be related to entering a reply and selecting "Close on Reply" - Post Reply and the issues shows up
    Ubuntu 13.04
      Firefox (29.0) - Exhibits issue
      Chrome Version 34.0.1847.132 -Exhibits issue
    Window 7 Professional
      Firefox (28) - Exhibits issue
    Windows 8.1
      Chrome Version 34.0.1847.131 m - WORKS FINE
  • As an update - just did a reply on a ticket, clicked post reply and the message asked me to Leave or Stay on the page.  Did no check Close on Reply this time.  
    This occurred on Ubuntu 13.04 Chrome 34.0.1847.132
  • Still occurring frequently.  Just a nuisance at this point.  Still trying to nail down the parameters that cause it.
  • Side note, I get this on I believe every note entry on 1.8.1.2.
  • I've tested the RC on some various browsers and os versions, but I can't repo it, hopefully ntozier has better luck.
  • Note - I have seen this for a long time with OST. 

    When I reply , it sends the email but spins around for a while ( and while still spinning email is sent ) - Then leaves the response in the reply box.

    "Do Not Reply" selection doesnt do this.

  • I have the exact same issue here.
    The main problem is that it has suddenly become an intermittent issue all of a sudden...


    page navigation popup.png
    1366 x 768 - 112K
  • I have the exact same issue here. The main problem is that it has suddenly become an intermittent issue all of a sudden...
    Sorry, forgot to mention:
    Windows 7
    Chrome
  • Same issue 1.9.2 FireFox and Explorer - both current. This was an upgraded osTicket. A prior mod to comment out around line #53 in tickets.js used to work, but not in this version.
  • I've pointed this thread out to the devs for them to take a look at.
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