osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[1.9 RC] Some HTML inbound emails do not show attachments on the ticket even though they are there.
HTML emails from Gmail work fine with attachments as an example. Some customers send attachments in html formatted emails with winmail.dat. Ticket listing screen shows paperclip but when working the ticket, there is no attachment. Unsure what might be causing the issue. Clearly they are using MS clients.