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Signature Modification while Ticket Open/Response
While creating a new ticket; there is a text area which loads signature. Similarly while posting a response to existing ticket there is a similar text area which loads signature.
By default the signature is loaded from database, but in my case; a previous developer commented out this functionality (i.e. getting signature from DB) and implemented his own functionality to manipulate the textarea from JQuery.
I need to know the exact location (files) where these text areas are coded and what must I do to undo this change.
Regards and Tanks.