Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Filter according Custom Form

edited May 2014 in General Discussions

I am using the osticket 1.8, I want to set the SLA plan according a custom form. Is it possible using the interface?

Thanks and regards

And sorry about the english I am from Brazil.


  • Currently in Admin panel -> Manage -> Ticket filters.
    You can choose any field that you have added to the built in Ticket Details form.
  • Thanks...

    But I created a Custom form.... Is it works anyway ?

    Thanks and regards

    I really appreciate your help ..
  • Because I just have 

    Issue Sumary
    Issue details

    For build my ticket filter
  • They have to be added to the built in Ticket Details form to be selectable at this time.
  • Would it be possible in the future to select costum flieds from the user details?
  • its my understanding that is the plan.
  • Thanks I checked that this is avaliable in the new version of osticket.

    Thanks a lot
Sign In or Register to comment.