Based on a rough look at:
https://github.com/osTicket/osTicket-1.8/blob/develop/scp/js/ticket.js
I'd say simply changing line 282-285 from: /scp/js/ticket.js } else {
$('#response_options ul.tabs li a').addClass('active');
$('#response_options '+$('#response_options ul.tabs li a').attr('href')).show();
}
To:
} else {
$('#response_options #note_tab a').addClass('active');
$('#response_options '+$('#response_options #note_tab a').attr('href')).show();
}
Might work. ;-)