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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

How to allow just extension in phone feild when creating new ticket

edited May 2014 in General Discussions
I have users that want to just put in their 4 digit extension in the phone field but it throws an error.  Is there something that I can change so they can put whatever they want in that field and it isnt checked for proper phone number formatting?  Thanks

Comments

  • There is currently no way to do this via the UI. You would have to modify the source.
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