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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

change Company Name variable "name" to another variable.

Hi, 
is there a way to the company name variable to like 'coname' or anything? 

as i found out that after client issue ticket the signature in the auto reply will display as

Your <client name> Team,


Comments

  • I have no idea what your asking...

    Company name variable is
    %{company.name}

    Staff name variable is
    %{staff.name}

  • i'm sorry for the lack of screenshot.

    kindly refer with the attached picture. as the client name is displayed is the autoreply new ticket signature.

    version 1.8.2
    osticket.png
    339 x 361 - 12K
  • Dear ntozier,

    thank you for your help..upgraded to version 1.9.

    the issue solved.
  • It looks to me like your email template was wrong. /shrug.  But if you are all set, you are all set. :)
This discussion has been closed.