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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now


Is there anyway of using a typeahead list but having the ability to use something that is not in the list?

This list will be for products, if the product you are looking for is not in the list the selection is not valid.

I really want to use the typeahead like a datalist, is this possible?


  • There is no way to do this using the ui at this time.
  • Thanks ntozier, is there any way to do this manipulating the code?
  • There probably is but that would be a question for the mods and customization section, and I haven't ever tried to do that.  Would you like me to move this thread to there?
  • Yes please, thanks
  • Thread moved to Mods and Customizations section at authors request.
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