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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

email address optional

It is possible to make the email address optional for users in version 1.9 ?

Or do you have a roadmap for this in future releases?


  • My understanding is that they are supposed to make it so that they can be optional, but it does not appear to have made it into this release.
  • This sounds good :-)

    Is it possible to get a little bit more information about the progress or the the schedule?

  • Sorry I do not have that information
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