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Edit help ticket names and remove phone field?
I want to edit help ticket names. I don't need to
add a new one, just need to edit those that already exist (general
inquery, feedback, etc) and put my names instead of these. I just cannot
find a file where this is located, can you help me? Also I want to
completely remove phone field so when people open a new ticket they dont
even see an option to enter phone. Just tell me where those files are
located and I think i can manage it.
Thanks a lot in advance