osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Use Osticket to open a ticket on a 3PP ticketing tool
Hi OsTicket community.
We are using OS ticket 1.8x, and we need sometimes have to open tickets to external partners. We generally send an email to raised tickets to our 3PPs.
Is there a way to use osticket in order to open tickets to 3PPs, without creating an endless auto-response loop with osTicket and the 3PP ticketing tool?
Thanks for your help.
PS: Excuse my english... i'm a french speaking person...