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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Organization account manager

In release blog it is said that organizations have account manager and primary contact. I can also see account manager field in organization info. Where do I change/add these?


  • Staff panel -> Users -> Organizations
    Click on the Organization you want to edit.
    Click on the name of the Organization again.
    Click on the Settings tab.

  • edited February 2016
    Is it possible to add the account manager during the creation of the organization, and to make it obligatory?
  • hello

    would anybody have an idea to return this possible functionality?
  • It's possible when you edit the source code, but otherwise I don't think it's possible within UI.
  • /agree with Chefkeks
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