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500 (Internal Server) Error After Submitting New Ticket
So when a user go to our support center for example http://mydomain.com/helpdesk/
and create a new ticket
(user is not logged-in
), fulfill all the info and they hit the "Create Ticket
" button, they get 500 (Internal Server) Error
(it supposes to display the thank-you page, I think, the page url is still http://mydomain.com/helpdesk/open.php
and show the 500 (Internal Server) Error Message) but the ticket was still submitted to the system and the admin got the alert email.
Am I missing something here?